Victim Assistance Project Manager - Handicap International

Handicap International is an independent and impartial international aid organization working in situations of poverty and exclusion, conflict and disaster. Working alongside persons with disabilities and other vulnerable groups, our action and testimony are focused on responding to their essential needs, improving their living conditions and promoting respect for their dignity and their fundamental rights.

Handicap International is a not-for-profit organization with no religious or political affiliation. It operates as a federation made up of a network of associations that provide it with human and financial resources, manage its projects and implement its actions and social mission. For more details about the organization: http://www.hi.org

Job Description

1. Project Management

• Consolidate and review the weekly team planning according to the project objectives and priorities, and taking into account security rules;
• Ensure the action plans of field teams are clearly identified and in line with the operational strategy;
• Plan, prepare and lead project team meetings;
• Monitor each team and monitor their work progress plan;
• Ensure systematic and proper filling of all project related forms and tools;
• Plan & organize internal or external training in collaboration with PM.

1. Monitoring

• Monitor the project activities, proper application of HI tools and methodology through regular field visits and report on the actions done and/or difficulties encountered;
• Ensure that all sessions are conducted in line with the standards applied by HI, with the support of the PM and technical advisors;
• Ensure that issues identified through the monitoring process are brought to the attention of the PM and addressed accordingly (quality assurance reports);
• Ensure the project meets its objectives and maximize the impact of activities;

1. Team Management

• Directly manage and support the project teams on a daily basis, ensuring they are able to reach their weekly objectives;
• Participate in various stages of recruitment in collaboration with the PM and the support services department (job profiles, tests, interviews, and selection);
• Contribute to the development of content and training materials to train team members to the methods, procedures, and approaches relating to the project;
• Identify additional staff training needs and assist in the development and delivery of in-house training when appropriate;
• Develop Individual Action Plans and set objectives for each team member under direct line management and ensure that all staff receives regular supervision and performance management;
• With the support services department, ensure that personnel record-keeping systems are maintained and monitored, including staff quotas, records of sickness/absences and annual leave, and other records as necessary;
• Ensure security and safety procedures are followed by project staff as outlined by the PM, and report any incidents or violations following the HI security protocol;
• Ensure smooth communication and liaison among the project teams, other HI teams (from all sectors) working in Libya, and the support teams.

1. Logistics

• Centralize all needs in equipment and materials identified by the team and coordinate with the PM and the support team to ensure they are covered;
• Ensure all HI procedures (stock, movement, security…etc.) are followed by each team member;
• On a daily basis, validate the stock request orders edited by each project team (SRO);
• Manage the operational buffer stock (if applicable);
• Ensure that procedures and internal logistics control mechanisms are in place and followed by the project team and by the partners (ie. donation certificates, reconciliation);
• Supervise the proper use of the equipment and other resources within the project and by partners;
• Coordinate with the support services department to ensure that all required supplies are provided in time for the successful and timely delivery of activities.

1. Management of referral cases mapping

• The reception the referrals from external partners and distribute the cases to the field team according to the planning and the emergency level (in close collaboration with the PM); provide the feedback of those referrals to external actors;
• Refer to external partners the cases identified by HI and ensure a follow-up;
• In collaboration with the project teams and PM, identify the different services the local stakeholders are providing and update the mapping regularly;
• Support the team through a comprehensive system of beneficiary identification (referral, focal points/community leader network) and reinforcement when needed.

1. Reporting and analysis

• Edit weekly reports to PM;
• Write minutes of all meetings chaired or attended for capitalization;
• Ensure with the Database Operator the accuracy of the database, according to the information collected by

the project teams;

• Contribute to the data analysis and provide any other report upon PM request;
• Support the PM in the performance review of the various stages of the project cycle;
• Participate in the identification and project (s) design and strategies, by sharing with the PM propositions on strategies of action to ensure a qualitative response to the needs;
• Report any specific problems that jeopardize the activities and suggest solutions.

1. External representation

• On delegation of the PM, represent Handicap International in coordination meetings, bilateral meetings with stakeholders/partners, training, workshops, conferences, and other events across Libya;
• Maintain a positive image of Handicap international at all times and in all circumstances.

1. Translation

• Assist the Operation Manager and PM in translating when meeting operational staff or external actors;
• Ensure an effective translation oral and or written of project documents/meetings upon request.

1. Demonstrating an ethic and professional practice

• Ensure the beneficiaries confidentiality is respected;
• Report any incident or act that causes any harm to the beneficiary or to others;
• Ensure the teams interact with children with the presence of their parents or caregivers;
• Ensure the teams respect the refusal of treatment.

Job Requirements

1. The successful applicant must meet the following requirements:Knowledge/Experience required Essential
   • Bachelor’s Degree in a VA-related field, e.g. Public Health, Health Care Management, Health Economics, Physical Rehabilitation, Mental-Health, Social Work, International Law, Public Administration Field or any other relevant subject ;
   • A Master’s Degree in any of these fields is a strong asset
   • At least 4 years of professional experience in the context of emergency/humanitarian crisis or developing countries;
   • At least 2 years of relevant working experience in victim assistance and disability issues in Libya or similar contexts (experience in the Middle East – North Africa Region is an asset)
   • Previous coordination experience with governmental structures, healthcare facilities, local authorities, the UN, and INGOs
   • Previous experience in information management is highly desirable
   • Understanding case management in the health sector would be beneficial
   • Experience in humanitarian mine action projects is mandatory, experience in projects with rehabilitation care, and/or psychosocial support, and/or Risk Education is a strong asset
   • Knowledge of relevant IMAS
   • You have strong communication and writing skills
   • You are autonomous and able to work under pressure. You have experience of working in insecure and hardship environments
   • English is mandatory. Arabic is a strong asset

    

How To Apply

Please send your CV and cover letter by email, with the subject reference “Victim Assistance Project Manager” to: recruitment@Libya.hi.org

Only short-listed candidates will be called for an interview and testing

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