Open to Internal and External Candidates
Position Title: Operations Assistant (2 Positions)
Duty Station: Tripoli, Libya
Classifications: General Service Staff, G4
Type of Appointment: Special Short Term, 6 Months with possibility of extension
Estimated Date: As soon as possible
Reference Code: SVN.LY10.2021.14
Closing Date: Jul 9th 2021
Reference Code : SVN.LY10.2021.14
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates
Context:
Under the overall supervision of the Deputy Chief of Mission and the direct supervision of the Operations Officer, the incumbent will support with the Voluntary Humanitarian Return (VHR) programme, in compliance with IOM established procedures to ensure the orderly and timely implementation of the programme, with the following duties and responsibilities:
Core Functions / Responsibilities:
- Coordinate, schedule and book travel for individuals upon receipt of travel-ready status and/or request in accordance with travel requirements, including but not limited to the distribution of Advance Booking Notifications (ABNs), updates, domestic flights, cancellations and departure notifications.
- Organize and complete all bookings in a timely manner and in accordance with the Handbook of IOM Tariffs (HIT) and standard operating procedures (SOPs) from the Division of Resettlement and Movement Management (RMM). Under the supervision of the Movements Operations Officer distribute travel information to internal and external stakeholders.
- Compile descriptive statistics, using I-GATOR to capture costs and prepare travel loan paperwork as specified in SOPs and in accordance with host government’s procedures.
- Conduct identity and document verification prior to the distribution of travel documentation to refugees, immigrants and migrants.
- Provide regular feedback on work being accomplished to the Movements Operations Officer and keep supervisors immediately informed of any issues that arise.
- Demonstrate an in-depth understanding of relevant Movement Operations SOPs and Movements-related systems and databases (including iGATOR, MiMOSA, SAR and Amadeus), as well as the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the Prevention of Sexual Exploitation and Abuse (PSEA.)
- Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert Movements Operations Officer or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.
- Perform such other duties as may be assigned.
Required Qualifications and Experience
Education
- Bachelor degree in social sciences, administration and minimum two years experience in a relevant field
- High school degree with four years of relevant professional experience
Experience
- Four years of working experience with secondary [high school] education; two years of working experience with Bachelor’s degree;
- Prior Movement Operations or transportation experience a strong advantage; and,
- Good knowledge of MS Office applications. e.g. Excel, Word, Outlook, etc
Skills
- Strong computer skills – Word, Excel and Internet; past experience with Movement Operations-related databases and systems (including iGATOR, MiMOSA, SAR and Amadeus) is a strong advantage.
- Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines.
- Good written and spoken communications skills, good interpersonal skills, ability to work in a multi-cultural environment.
Languages
- Fluency in English and Arabic (oral and written).
Required Competencies
Values
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Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
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Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
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Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioural indicators level 1
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Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
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Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
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Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
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Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
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Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
Other
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.
Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.
How to apply:
Interested candidates are invited to submit their updated CV with a cover letter to hrdlibya@iom.int, by 09 Jul 2021 at the latest, mentioning the job title in the subject line along with this special vacancy notice code SVN.LY10.2021.14
Emails without such indication will not be considered.
Only shortlisted candidates will be contacted.
Posting period:
From 02.07.2021 to 09.07.2021
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