Job description: Technical Support Duties and Responsibilities: • Identifying hardware and software solutions. • Troubleshooting technical issues. • Diagnosing and repairing faults. • Resolving network issues. • Installing and configuring hardware and software. • Providing timely and accurate customer feedback. • Talking customers through a series of actions to resolve a problem. • Following up with clients to ensure the problem is resolved. • Replacing or repairing the necessary parts. • Supporting the roll-out of new applications. • Providing support in the form of procedural documentation. • Managing multiple cases at one time. • Testing and evaluating new technologies. • Experience with remote desktop applications and help desk software. Job Requirements: • Male. Please pass your resume in English only to ‘’jobs@aldawlia.com.ly’’ The post Technical Support first appeared on Libyanjobs.
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