Sales Account Manager - Jubilee Companies

Job Description

Account manager responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate and maintain favorable relationships with clients. Responsible for leading a team of Account Managers dedicated to meeting the operational needs of assigned client segments.

1. Be the primary point of contact and build long-term relationships with customers
2. Help customers through email, phone, online presentations, screen-share, and in-person meetings.
3. Ensure the timely and successful delivery of our solutions according to customer needs and objectives
4. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
5. Forecast and track key account metrics
6. Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
7. Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
8. Monitor and analyze customer’s usage of our Services
9. Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
10. Liaise between the customer and internal teams

Job Requirements

1. Minimum of 3 years’ experience in banking, Sales Trades, and customer services
2. Bachelor’s degree in Economics/business development or equivalent.
3. Experience in delivering client-focused solutions based on customer needs

Please submit your CV to jobs@jubileecompanies.com

Email Subject MUST include Position title

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