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Information, counselling and Legal Assistance Technical Assistant – Benghazi - Norwegian Refugee Council


Background
The Norwegian Refugee Council is an international, independent, humanitarian, nongovernmental organization that provides assistance to refugees’ and internally displaced people in many countries worldwide including Libya. As a part of its assistance, NRC provides information, counselling and legal assistance (ICLA) services to empower beneficiaries and support them to claim and exercise their rights. NRC beneficiaries include: Refugees, internally displaced people, and members of host community

1. Role and responsibilities
Generic responsibilities
The ICLA Technical Assistant will provide information, counselling and assistance to internally displaced persons (IDPs). This will encompass, in particular:
 Adhere to NRC policies, tools, handbooks and guidelines
 Assist a range of support with the implementation of the CC portfolio according to plan of action
 Implements independently procedures and activities within own function or core competency as delegated
 Responsible for organising and delivery of tasks in line with priorities and standards
 Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team
 Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work
 Prepare and develop status reports as required by management
 Ensure proper filing of documents
 Promote and share ideas for improvement in your area of expertise
 Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.
Specific responsibilities
Accounting for the particularities of the job location and context, the Technical Assistant will be responsible for:
– Stays updated regarding internal procedures and thematic guidelines
– Delivers group information sessions (GIS) and individual counselling on various topics including legal and civil documentation, housing, land and property rights and work rights.
– Ensures protection mainstreaming in field activities, including identification of cases for protection referrals
– Undertakes day to day data collection and data entry related to field activities and participates in field mapping exercises
– Meetings with international, national and governmental actors working on legal and education access issues for refugees and migrants;
– Oversight of referrals to local aid organizations;
– Ensuring that partner organisations fully comply with agreed case management and client handling procedures;
– Perform other tasks related to the position, as required.
Critical interfaces: By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Education Project Staff Shelter Project Staff Support staff
2. Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
I. Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies for this position:
• University degree/diploma in social sciences, political sciences, law or other related fields
• Basic knowledge about data management and computer skills
• Experience in working in a humanitarian/recovery context;
• Native fluency in Arabic;
• Work proficiency and excellent drafting skills in English.
Context related skills, knowledge and experience:
• Knowledge of the displacement context in Libya;
• Knowledge of the migrants and refugee protection issues is considered a strong advantage;
• Knowledge of Libyan law and regulation is an added advantage
II. Behavioral competencies
• Ability to prioritize large workloads and meet tight deadlines
• Excellent analytical skills
• Excellent communication skills
• Ability to effectively plan to deliver results
• Good stress management skills
3. Performance Management
The employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRC’s Performance Management System. The following documents will be used for performance reviews:
• The Job Description
• The individual Work- and Professional Development Plan
• The Competency Framework

How To Apply

https://ekum.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/548

Additional Information

Contract Period: 6 months (with possibility of extension subject to performance and availability of funds)
Salary/benefits: According to NRC’s salary scale and terms and conditions
Duty Station: Benghazi, Libya

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