Background on ACTED
Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential. ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential. We go the last mile: ACTED’s mission is to save lives and support people in meeting their needs in hard to reach areas. ACTED is active in 37 countries and implements more than 380 projects a year reaching over 18 million beneficiaries with 160 international staff and more than 3,500 national staff.
ACTED has been operating in Libya since 2011, currently delivering assistance from its field level offices in Tripoli, Benghazi and Sebha with support from 12 international and 60 national staff. ACTED’s ongoing programming aims to respond to the country’s most pressing emergency needs whilst building the resilience of communities through support to civil society and local governance. This includes an unconditional multi-purpose cash program, protection monitoring, helpline, and referral services, and quick impact projects (QIPs). Furthermore, ACTED is offering capacity building, grants, and networking opportunities to civil society and local governance actors under its Civil Initiatives Libya (CIL) banner.
Position: Protection Monitoring Assistant-Sebha
Contract duration: 6 months
Contract Type: Full-time
Through her/his role, the protection monitoring assistant will play an important role in responding to acute vulnerability of conflict affected population in urban settings in Southern Libya. Under the direct supervision of the Protection Officer (PO) and Manager(PM) and in close collaboration with the rest of the Protection staff, the protection monitoring assistants’ primary responsibilities include being the focal point for all data and referral processes that occur under the project. This would include conducting household level data collection, community level data collection and from the direct observation checklists. Through this process, she/he will be responsible for assessing the needs of vulnerable households and connecting them to appropriate service providers. They will also be supporting the PO in consultation with communities and outreach and training for other local protection CSOs that will be a part of this project through the year.
The protection monitoring assistant will also play a key role in supporting the Protection team during rapid assessments and emergencies and any other tasks as required.
Chain of Command
Under the authority of:
International Project Manager
Project Officer- General Protection
All data processes that occurs as part of the project and performing household level protection monitoring visits, outreach and referrals when required.
Under the functional management of:
International Project Manager
Area Coordinator, Child Protection Department, Logistics Department, Finance Department, Cash Department
Protection actors and service providers in the area and region
1 Household and Community level protection Monitoring
1.1 Support the Protection Officer in the planning, logistics and coordination of protection monitoring visits (car rental if necessary, Lib Aid coordination if necessary, scheduling visits, etc).
1.2 Establish and maintain contacts with community focal points and conduct consultations and focus group discussions for the identification of vulnerable households.
1.3 Conduct household surveys via home visits and via phone (if needed) with households using the provided household level protection monitoring forms.
1.4 Conduct direct observation exercises for the community level protection environment monitoring.
1.5 Maintain a database of individual protection monitoring activities on a weekly basis
1.6 Ensure that data is regularly shared with Data Analysis Team and Project officer for monthly reporting and for production of monthly protection monitoring reports
1.7 Ensure that surveyed households are aware and use the complaints response mechanism (CRM). Work with the CRM focal point to ensure that complaints are referred and followed up appropriately.
1.8 Spread messages and raise awareness about services available and key protection information to households and support any rapid response activities initiated by the protection team.
2 Referral of vulnerable cases to internal ACTED department and external service providers
2.1 Connect vulnerable households to service providers, both local and international operating in the area, based on existing service mapping and referral pathway mechanism, in addition to linking to ACTED’s cash programming.
2.2 Follow up and monitor the quality of protection services being provided to households.
2.3 Support the identification of cases in compliance with already stablished criterion and scoring systems.
3 Internal and external coordination
3.1 Coordinate with protection actors to ensure referral lists and services are accurate, updated and maintained.
3.2 Dedicate required support hours during emergency responses, requiring coordination with external stakeholders , including local governmental actors.
4 Support to CSO capacity building and sub-granting component
4.1 Support the PO in the creation of training material for capacity building training for protection CSOs
4.2 Support the PO and PM in planning the logistics, communication linked to the implementation of protection trainings.
4.3 Support the PO in identifying and following up with local CSOs that will be selected for protection sub grants.
5.1 Provide regular and timely updates on progress and challenges to supervisors and other team members;
5.2 Assist project team members with other activities, as requested by immediate supervisor;
5.3 Perform any other related activities as assigned by immediate supervisor.
Key Performance Indicators
Number of protection monitoring surveys conducted on a monthly basis
Number of community consultations and surveys supported.
Number of cases referred successfully for service provision
Dedicated number of hours to the capacity building and protection sub-grant process.
Within the ACTED Protection Department, all staff are expected to support the well-being and safety at all times while performing their regular duties. All Protection staff are bound by the ACTED Global Code of Conduct and the ACTED Child Protection Code of Conduct.
Bachelor degree required
At least 1 year of field experience in humanitarian work, protection experience strongly preferred
Familiarity with the aid system, and ability to understand donor and governmental requirement is preferred
Familiarity with data collection, cleaning and analysis
Ability to work with culturally diverse groups of people;
Ability to travel and work in difficult conditions and under pressure;
Highly proficient in written and spoken English and Arabic
Proficient knowledge of Microsoft office (Word, Excel, Powerpoint…)
How To Apply
TO APPLY: We look forward to receiving both: Cover letter+ your CV with 2-3 references attached by email to: Tripoli.email@example.com
THE POSITION YOUR APPLYING FOR HAS TO BE SUBJECTED IN YOUR EMAIL OTHERWISE YOUR CV WILL NOT BE CONSIDERED.
Please note Only qualified candidates will be contacted for an interview
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