Position Title: I.T Assistant.
Field Site: Tripoli.
Position Reports to: ICT Officer.
Date Needed: ASAP.
Tasks include, but are not limited to, the following:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware in field Sites.
Respond to queries either in person or over the phone
Maintain daily performance of computer systems in Field Sites Offices
Provide orientation and guidance to users on how to operate new software and computer equipment.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Install computer peripherals for users.
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Report issues to head of I.T for escalation
Perform any other duties assigned by Direct Supervisor
Proven experience as IT Technician or relevant position.
Excellent diagnostic and problem solving skills.
Excellent communication ability in depth understanding of diverse computer systems and networks.
The ability to work well in a team.
Two years’ post-qualification experience in help-desk services.
Ability to communicate technical information to non-technical users.
Willingness to work across all sites.
To be available for evening and weekend work.
Other comments: Implements any task and duty requested by his direct supervisor related to the above Essential Job duties.
Ability to read, write, analyze and interpret, technical and non-technical in the English and Arabic languages.
Ability to present information and respond appropriately to questions
EMAIL YOUR CV AND COVER LETTER TO LIBYA-RECRUITMENT@INTERNATIONALMEDICALCORPS.ORG INDICATING IN THE SUBJECT THE POSITION.
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