Job Description
- Comply with Health and Safety requirements at all times
- Support the Field Engineers within the team on two- man jobs, confined space entry/installation & Commissioning and where other business requirements dictate
- Gain product knowledge and experience from engineers within the team
- Responsible for undertaking basic mechanical/electronic repairs e.g. kit replacement and basis fault and fix etc.
- Work with mentor and team to reach a pre-determined skill level in preparation for resolving the majority of tickets dispatched
- To participate in the team on call out rota. Working independently, as part of Field Operations and wider Ericsson teams to achieve right first time resolution of work within customer SLA’s without compromising safe working practices.
- Carryout project based on site corrective and planned maintenance activities across multi-customer, multi technology networks achieving agreed performance targets.
- Show flexibility in your working hours, help the business deal with high demand periods.
- Maintain your physical fitness such that you meet current medical requirements, and maintain levels of fitness to ensure site access & Working at Height/climbing activities.
- Keep diligent records and accurately update both internal Field Operations and Customer systems where necessary.
- Accurate and Timely completion of Timesheets, Expenses and Spares Returns.
- To have a joint responsibility for personal development and performance with the line manager/mentor.
- Ensure that all equipment, vehicle and tools are maintained to a high standard. All servicing and calibration dates are managed on time.
- Support and cooperate with all internal and external customers and the general public in an exemplary manner, and communicate any problems to line manager and the appropriate authority e.g. operational, safety, security
- To be accountable for the maintenance and security of equipment whilst in attendance at a customer premises. This includes tools and testers
- This list is not exhaustive and the responsibilities may be changed to ensure the requirements of delivering service to the customer are met
We are looking for candidates that possess many different levels of experience and qualification:
- Self-starters with the desire and ability to learn and retain new knowledge
- Team players with excellent interpersonal communication skills
- Excellent organizational and administrative skills
- Ability to exercise flexibility in challenging and/or perplexing situations
- Ability to multi-task and maintain composure in stressful and demanding work environments
- A high level of computer experience and proficiency
How to apply
to apply for this position please send your CV to the following Email
or call 0217272077
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