Staff Well-being Officer - International Medical Corps

Number of position: 1
Location: Tripoli
Deadline: 23/10/2019
Date needed ASAP
Introduction
International Medical Corps is a global, humanitarian, non-profit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, non-political, non-sectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility for rapid response to emergencies. International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.
 
ESSENTIAL JOB DUTIES/SCOPE OF WORK
 
Given the nature of work of our team, potential psychological hazards range from workplace stress, exposure to traumatic situations and vicarious exposure to traumatic experiences of people of concern. All these can reflect at the individual, interpersonal and team levels and can affect the staff well-being as well as the efficiency of the operation.
The purpose of the Staff Well-being Officer is to improve knowledge, attitudes, policy and practice of IMC Libya country office, so all staff can maintain a positive well-being and mental health at work, and thereby can fully participate in their working lives and their communities.
This role will take the lead in piloting and rolling out a comprehensive “well-being in the workplace” package based on current international best practice, and the staff well-being framework already developed by an external staff well-being consultant, on how to support staff well-being in protracted conflict settings.
The Staff Well-being Officer is expected to collaborate closely with the management team, human resources function as well as the MHPSS Specialist, whilst with fully respect of professional boundaries and confidentiality of individual cases.
The position is based in Tripoli, Libya, and includes regular travel to IMC’s program locations across Libya.
Key responsibilities:
The role involves a range of activities to support the piloting and roll-out of the “well-being in the workplace” package that is to be available and easily accessible to all staff, with particular emphasis placed on national staff.  This will include:
1. Being the first point of contact for and responding internally to staff well-being / mental health enquiries and requests from staff.
2.Ensuring access for staff to individual counselling either internally (to be provided by staff well-being officer or via IMC headquarters) or externally (by providing referrals and information about the available resources, including staff well-being resources available via IMC headquarters) for work related issues (work-related stress, trauma, interpersonal conflicts harassment, and job insecurity, mental health and personal issues (family, marital, children or finance related problems). Advise on mental health resources and maintain the updated list of the verified mental health resources in the country / region
. 3. Developing administration and other relevant systems, processes and procedures (manual and electronic) to support the staff well-being / mental health enquiries and requests ensuring confidentiality and that personal information is “stored” securely based on international good practice.
4. Supporting the management and roll out of the “well-being in the workplace” package ensuring all staff have equal access and opportunity, including age and gender sensitivity audits that inform the delivery efficiently co- ordinated according to appropriate timelines.
5. Being the consistent advocate supporting staff well-being and mental health needs across all the IMC Libya offices.
6. Conducting activities that should include but are not limited to individual or group counselling, workshops/training, raising awareness and sensitization meetings, team building or other professional forms of support.
7. Maintaining systems and practices that promote forward planning to ensure the team members have appropriate documentation and notice for health and well-being activities.
8. Strengthening/reinforcing the health promoting environment by developing overarching strategies that help make the healthy choice the easy choice across all aspects of well-being for all team members.
9. Collating, analyzing, interpreting, evaluating and presenting data regarding well-being activities for reporting and decision making purposes.
10. Using relevant contextualized literature and research findings to improve well-being programs and outcomes.
  11. Contributing to the orientation of new team members related to Staff Well-being.
12. Make linkages to other I/NGOs and UN agencies operating in Libya for starting collaborations and cross-learning on staff well-being themes
  13. Assisting in funding applications that will continue to support staff well-being and mental health needs as they arise.
14. Demonstrate an ongoing commitment to personal and professional development.
15. Participate in essential or mandatory training annually.
16. Understand and adhere to IMC Code of Conduct.
Qualifications and relative experience
Essential  
Educated to degree level or equivalent relevant experience in clinical psychology, social work or counseling.
Demonstrated clinical experience including case management.
High levels of organizational ability, including working under pressure and without a team.
Ability to organize and priorities multiple tasks efficiently, including reactive and proactive work from a range of colleagues and deliver to tight deadlines.
Excellent writing skills, with the ability to communicate clearly, summaries accurately, and draft responses to a variety of queries using appropriate styles.
Strong verbal communication skills, with the ability to liaise with a wide range of stakeholders by exercising good judgement and professionalism.
High level of computer literacy (particularly Word, Excel, Outlook, and databases).
Ability to recognize and seek assistance from other relevant team members when tasks fall outside of ability or area of responsibility.
Desirable
 Understanding of psychological challenges facing humanitarian workers and potential mitigatio.  • Experience or knowledge of humanitarian programming.
Compliance & Ethics
Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.
The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.”
This job description is subject to periodic review and adjustment in order to achieve IMC’s goals in Libya, and any changes to JD will be discussed and agreed between signed below.
Email your CV and Cover letter to Libya-Recruitment@InternationalMedicalCorps.org indicating in the subject the position. Very Important, write the position title in the email subject before submitting
 

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