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Operations Assistant- Outreach Team Leader - International Organization for Migration (IOM)


Open to Internal and External Candidates

Position Title : Operations Assistant- Outreach Team Leader
Duty Station : Tripoli, Libya
Classification : G5
Type of Appointment : Special Short Term (6 months)
Estimated Start Date : As soon as possible

Closing Date : October 27, 2019

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Context:

Under the general supervision of the Operations Officer – Movement (Program Manager- VHR) and the direct supervision of the Reintegration & Outreach Officer, the Operations Assistant – Team Leader (Outreach) is responsible for undertaking Migrant Assistance activities in the field with the following duties and responsibilities:

Core Functions / Responsibilities:

Required Qualifications and Experience
1. In synergy with IOM Libya Units Displacement Tracking Matrix (DTM) and Migrant Resource and Respond Mechanism (MRRM) coordinate planning and performance of outreach activities in migrants’ communities across Libya, to identify migrants interested in IOM Voluntary Humanitarian Return (VHR) assistance;
2. Arrange meetings with Embassies of Third Country Nationals (TCNs), community leaders and migrants to disseminate information on IOM VHR programme and its procedures;
3. Maintain and nurture working relationships with relevant VHR stakeholders, including UN agencies, international and national NGOs;
4. Oversee the work of Outreach staff members, including coordinating, scheduling and monitoring their performance according to set guidelines and procedures of the Outreach Team. Support staff development processes such as providing training, assigning duties and giving feedback to staff members on their performance on a regular basis to ensure high quality work and the accurate completion of activities.
5. Oversee the internal referral pathways, through which monitor the implementation of the work of the Outreach team that reach migrants and link them to relevant Units/services as part of referral pathways;
6. Monitor and manage Community Mobilizers mechanism across Libya, to allow wider reach to the VHR programme;
7. Provide regular feedback on work being accomplished to the Reintegration & Outreach Officer and keep supervisor immediately informed of any issues that arise.
8. Demonstrate an in-depth understanding of relevant Movement Operations SOPs and databases (including MiMOSA and PRISM), as well as the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the Prevention of Sexual Exploitation and Abuse (PSEA.)
9. Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.
10. Perform such other duties as may be assigned.

Education

• Bachelor’s Degree in Political or Social Sciences, Development Studies, Human Rights, International Relations, Law or a related field from an accredited academic institution with three years of relevant professional experience; or
• Secondary [high school] education with five years of relevant experience.

Experience

• Prior Movement Operations or transportation experience is a strong advantage.
• Strong computer skills – Word, Excel and Internet.

Languages

• Fluent English.
• Working knowledge of French is an advantage.

Required Competencies

Values
• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 1

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

How to apply:

Interested candidates are invited to submit their updated CV with a cover letter to hrdlibya@iom.int, by 27 October 2019 at the latest, mentioning the job title in the subject line. Emails without such indication will not be considered.

Only shortlisted candidates will be contacted.

Posting period:
From 14.10.2019 to 27.10.2019

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