Technical Assistance Associate
Place of performance
up to 3 months (@21.75days/month)
Completion of Secondary School education Minimum High School Diploma Degree.
Minimum of 3 years of demonstrable relevant Other experience.
Minimum of 3 year of experience in Africa (essential).
Fluency in Arabic and English are essential.
CTG stands for Committed To Good. With an ethical approach at the heart of all that we do, it is a description that makes us proud. Respect for the fundamental human rights of our staff, and those our staff encounter, is a cornerstone of our values. We strive for gender equality, inclusion and diversity, providing fair and equal opportunities for all. We take a zero tolerance approach to corruption and stay true to local labour laws and all local statutory requirements.
In operation since 2006, today we are honoured to serve clients in 15 fragile and conflict-affected states assisting with disaster relief, peace building, humanitarian aid and development programmes through our specialised recruitment, HR management and operational services.
Overview of position
Under the general supervision of the Country Manager, the Bank Associate contributes to the smooth running of the daily operations of the work unit. Tasks may vary according to the Bank’s support needs and requirements of the work team/unit.
Operational and administrative support
Provide support for preparation and implementation of World Bank projects and activities according to Bank procedures.
Use desktop processing skills to produce complex texts, reports, presentations, charts, figures, graphs, etc., according to Bank format and distribution.
Collect and input data provided by Task Team Leaders into the central database, including processing new project status reports.
Draft routine correspondence (standard letters, memos, faxes, etc.) conforming to the Organization’s regional standards, using proper grammar, punctuation and style and proofread materials.
Draft minutes of meetings and provide assistance in editing large documents.
Information Management and Client interaction
Answer internal and external queries on the assigned portfolio
Maintain current distribution lists, phone/address lists of project/product contacts, and distribute documents for the team.
Co-ordinate with service units and liaise frequently with team members both in Washington, in Tunisia and in the Country Office.
Track and report on appropriate aspects of the Team’s operational activities.
Logistic planning and Non-Routine Functions
Arrange working schedule and meeting with counterparts for the visiting teams.
Co-ordinate time management and schedules, taking current and future priorities into account, anticipate and monitor changes, and communicate the information.
Track assigned tasks/project steps/ timetables using modern office management technologies, coordinate with relevant staff, provide assistance and/or information on project-related matters.
Solve non-routine problems creatively resolving issues with Customs, licensing, other non-routine issues. presentation and signing, etc.
Reporting to the Project Manager.
•Technology and systems knowledge – Demonstrate advanced knowledge and experience working with Microsoft office applications (Excel, PowerPoint, Word, etc.). Has ability and willingness to maintain up-to-date knowledge and skills in technology.
•Project and task management – Exhibit good organizational, problem-solving, analytical skills and ability to work competently with minimal supervision. Demonstrate attention to detail and quality. Has ability to manage multiple tasks and complete tasks within agreed schedule.
•Institutional policies, processes, and procedures – Demonstrate knowledge of own department’s programs and products, know key players, understand own role. Display understanding of WB policies and procedures relevant to the area of assigned responsibilities and can apply/ implement them.
•Business judgment and analytical decision making – Able to manage information and support retention and disposition of information and records. Can search, report, and deliver basic information from various sources and independently respond to basic inquiries.
•Drive for Results – Able to take personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
•Teamwork (Collaboration) and Inclusion – Collaborate with other team members and contributes productively to the team’s work and output, demonstrating respect for different points of view.
This role doesn’t require management field.
•Minimum High School Diploma Degree and at least 3-5 years of relevant experience.
•Previous experience with a multilateral/bilateral organization is an advantage.
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